For a Marketing Department Head
1. Creation and maintenance of a modern IT system with business processes automation.
2. Design / implementation / upgrade of a contact/call-center.
3. Providing contact/call-center services:
а) incoming phone lines:
- «virtual office»;
- voice menu;
- consulting;
- registering incoming phone inquiries;
b) outgoing phone lines:
- searching for potential customers and selling goods (services);
- conducting market and social research;
- invitations to events (exhibitions, seminars, conferences, etc.).
4. Creation, technical and informational support of a corporate website.
5. Organization of marketing activities:
- Sending SMS and phone voice alerts for existing database entries.
6. Interactive telephone services:
- 0-800, 0-900 and other phone numbers in Ukraine and abroad.
7. Logistical and communications support.
8. Connection to telephone numbers to foreign cities.