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Call Center Outsourcing
Call Center Outsourcing by CallService will complete the tasks of conducting phone surveys or offering services to your clients. Using this service you can significantly save on time and money when solving unusual for your business problems.
Using...
Call-center / Mini (office) PBX
Contact/Call-center by CallService includes all-inclusive design, implementation, maintenance or upgrade of your call center or mini (office) PBX.
We will estimate the projected load and will help to select appropriate equipment. We will design...
Equipment
AXTEL
The history of AXTEL started in 2004. The brand's appearance was a response to a high market demand for professional Call Center headsets. AXTEL headsets were created with users in mind, and for users. Taking into account market expectations,...
Software
ASTERISK
Developing business in any country, including Ukraine, additionaly increases demand for flexibility, scalability, security and reliability of the company's infrastructure. One of the most important elements of any organization's...
Virtual PBX
Virtual PBX by CallService will allow you to use the full functionality of a mini (office) PBX and, at the same time, save time and money . Equipment needed for receiving this service can be leased and installed with the help of CallService technical...
Your SugarCRM
SugarCRM – automation of customer relationships
CallService offers various soltions of different functionality on the basis of SugarCRM system, which has the following capabilities:
Events (calls, appointments, tasks, notes);
...
Contacts
tеl.:
+38 067 458 75 75
e-mail:
office@callservice.com.ua
Mon. – Fr.
from 9 a.m. to 6 p.m.
Address:
Kyiv, st. Vavilovyh 15
Main
CallService is a series of high-tech and cost-effective solutions for telephone communication. We will install a private automatic branch exchange, PABX (PBX), that has no analogues in Ukraine in terms of price/quality ratio . Furthermore: installation,...
Partners
Life:) has been successfully working in Ukrainian market since 2005. It is owned by "Astelit" , a part of SCM Group . Mobile operator life:) serves more than 8 million subscribers.
With 489 partners worldwide, life:) provides roaming...
Solutions
Furthermore, unique flexibility of the system can solve nearly any problem:
You have multiple office locations, but want to advertise just one multichannel phone number? We will unify all the offices and the customer will not even suspect...
Company-specific – for:
Communication Service Provider
1. Design/implementation and maintenance:
NGN networks on the basis of Soft Switch Vocaltec, MailVision, Mera, Smile, Asterisk and VoIP gateways Audiocodes, Cisco, etc.
2. Technical, informational,...
For a Communication Service Provider
1. Design/implementation and maintenance:
NGN networks on the basis of Soft Switch Vocaltec, MailVision, Mera, Smile, Asterisk and VoIP gateways Audiocodes, Cisco, etc.
2. Technical, informational, organizational support of providing (receiving)...
For a Contact/Call-center
1. Design / implementation / upgrade of call-centers, technical and informational support of their structure u sing the designs of Avaya, Cisco Systems, Digium, CallService; including:
Basic call-center module by CallService;
Detailed billing...
For a Financial Institution
1. Creating a modern and secure communications infrastructure.
2. Supply and maintenance of the equipment manufactured by:
Audiocodes;
RAD;
Cisco;
H3C, as well as VoIP GSM, GSM PRI, GSM gateways.
3. Supply, installation and maintenance...
For a Home Office
1. Connecting to IP PBX (LG Ericsson, Avaya, Nortel, Panasonic).
best prices, multifunctionality and portability.
2. Supply and maintenance of the equipment manufactured by:
Audiocodes;
RAD;
Cisco;
H3C, as well as VoIP GSM, GSM...
For a Hotel
1. Creation and concurrence of project documentation:
for laying communication lines;
for installation of other elements of telecommunications infrastructure.
2. Creation of a modern communications infrastructure:
digital telephony;...
For a Representative Office of a Foreign Company
1. Creating a modern and secure IT infrastructure.
2. Assistance in choosing:
optimal rates;
communication service provider;
backup communication channels.
3. Supply and maintenance of the equipment manufactured by:
Audiocodes;...
For an Office-Retail Center
1. Creation and concurrence of project documentation:
for laying communication lines;
for installation of the main elements of telecommunications infrastructure.
2. Creation of a modern communications infrastructure:
digital telephony;...
Position-specific – for:
Director General
1. Automation of business processes:
formation of the optimal company's structure;
competent task distribution among the employees;
organizing effective information exchange between departments;...
For a CFO
1. Automation of business processes:
formation of the optimal staffing structure of the company;
competent task distribution among the employees;
organizing effective information exchange between departments;
cost and time reduction.
...
For a Crisis Manager
1. Automation of business processes:
formation of the optimal company's structure;
competent task distribution among the employees;
organizing effective information exchange between departments;
cost and time reduction;
increasing company's...
For a Director General
1. Automation of business processes:
formation of the optimal company's structure;
competent task distribution among the employees;
organizing effective information exchange between departments;
cost and time reduction;
increasing company's...
For a Marketing Department Head
1. Creation and maintenance of a modern IT system with business processes automation .
2. Design / implementation / upgrade of a contact/call-center.
3. Providing contact/call-center services:
а) incoming phone lines :
"virtual office"; ...
For a Security Manager
1. Creation and maintenance of a reliable and secure telecommunications infrastructure:
corporate mobile network;
dial exchange;
local network, etc.
2. Effective central enterprise control system (including structural subdivisions, employees...
For a System Administrator
1. Creation and maintenance of phone systems working under a constant load.
2. Installation and maintenance
modern accounting, planning and CRM systems (CRM, ERP, etc.);
on the basis of "1C: Enterprise" and other open source software.
...
For an IT Director
1. Assistance in establishing an efficient telecommunications infrastructure.
2. Assistance in business processes automation.
3. Introduction of modern accounting and planning systems:
organizing work with the customers (CRM, ERP, etc.) on...
Vacancies
Our company is a dynamicly developing structure that needs energetic and creative employees, who are willing to work, learn, and, of course, generate fresh ideas.
Unfortunately there are no open positios at the moment.
Why us
CallService has been working in telecommunications industry since 2005, providing high quality corporate communication services. Continuously monitoring current trends in the global market, we strive to provide the most advanced solutions that provide...
